A COMMON ERROR - learn from this before diving into Capstone 2 & 3!
In the filtering (the thing you did before taking the screenshot) you should have been able to figure out what you should see BEFORE doing anything (i.e. you could manually pick out the warranty items before 1/15/2008 that had NOT been completed). From there it's a matter of figuring out exaclty how to get those results.
It's a very similar process to any puzzle-type of game (video or otherwise). You KNOW there is a solution to get past the obstacle - you just have to find it. In this case you should be able to see the destination (that there should be 5 results) - you keep playing with it until you find the solution.
THE OTHER TWO CAPSTONES HAVE SIMILAR SITUATIONS. Do not assume that your filter or query is correct just because it ran. Use your common sense and doublecheck your result!
...and please - if something doesn't make sense - ask questions!
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